Shipping Policy
At Palmetto Enhancement, we aim to process and ship all orders as quickly and efficiently as possible.
Processing Time
All orders are typically processed within a few business days after payment confirmation. Processing times may vary during high demand periods.
Delivery Time
Shipping times depend on your location and courier service. While most orders arrive within standard delivery windows, delays may occur due to customs, courier issues, or external factors beyond our control.
Packaging
All orders are packaged securely and discreetly to ensure privacy and safe delivery. No sensitive product information is visible on the outside packaging.
Shipping Responsibility
Once an order has been shipped and handed over to the courier, responsibility for delivery transfers to the shipping carrier. We are not responsible for delays, loss, or misdelivery caused by third-party couriers.
Returns Policy
Due to the nature of our products, we maintain a strict returns policy.
Eligible Returns
Returns are only accepted if the item is incorrect, damaged upon arrival, or has a verified manufacturing defect. All issues must be reported within a reasonable timeframe after delivery.
Non-Returnable Items
We do not accept returns for opened products, used items, or items damaged due to improper handling after delivery.
Refunds or Replacements
If your return is approved, we may offer a replacement, refund, or store credit depending on the case. Refunds are processed to the original payment method and may take several business days depending on your provider.
Order Issues
If you experience any issues such as missing items, incorrect products, or damage, please contact us immediately with your order details so we can assist you promptly.
Contact
Email: palmettoenhancement@gmail.com
